SKY PRIMEHOSPITALITY & HOLIDAYSClear expectations, before your journey begins.
This website is operated by Skyprime Hospitality LLP, Bengaluru, India. Contact ops@skyprimehospitality.com or +91 84312 34402. These website terms explain our enquiry process. A booking is also governed by the written quotation, itinerary, cancellation schedule and relevant supplier terms shared before you confirm. Mandatory consumer rights always prevail.
Submitting a form, opening WhatsApp or clicking “Book now” requests a quotation only. It does not reserve inventory, issue a ticket, create a confirmed booking or require payment. We do not collect payments on this website. A booking is confirmed only when the agreed requirements are met and we issue written confirmation.
Published starting prices are indicative unless expressly confirmed otherwise. Your written quote must specify currency, traveller count, sharing basis, inclusions, exclusions, applicable taxes and compulsory charges, validity and payment schedule. Fares, exchange rates and availability may change before confirmation. Material changes will be explained for your acceptance; optional extras will not be added without your agreement.
We arrange travel services through airlines, hotels, transport operators, destination partners and airport service providers. The responsible provider and material terms will be identified in your booking documents where applicable. Supplier terms do not remove Skyprime’s obligations for its own representations, actions or service under applicable law.
The person making a booking must be at least 18 and authorised to act for the travellers. Check names, dates, routes, documents and contact details carefully. Tell us relevant accessibility or assistance needs before confirmation. Provide passport or identity details only through a secure channel requested for a confirmed service, not the initial enquiry form.
Travellers are responsible for holding valid documents and meeting entry, transit, health and airline requirements. We can discuss available assistance, but government decisions, immigration clearance and visa approval cannot be guaranteed. Requirements should be rechecked with the relevant authorities before travel.
The airport, terminal, service type, meeting point and scope will be confirmed in writing. Assistance does not bypass security, immigration or airport rules. Fast-track, airside access, lounge, porter and buggy services are included only where expressly confirmed and available. Tell us of flight changes promptly; waiting periods, missed connections and amendment charges must be stated in your quote.
Hotels, transport, meals and activities are included only as stated in your confirmed itinerary. For group departures, any minimum group size, decision date and cancellation options will be disclosed before payment. For treks or demanding activities, review fitness, age, equipment and weather requirements. Follow lawful safety instructions; travel insurance should be considered for your circumstances.
The cancellation and refund policy and your booking-specific schedule apply. We will explain any applicable supplier penalties or disclosed service charges and give a written calculation. Changes requested after confirmation depend on availability and your acceptance of revised costs. A supplier’s non-refundable term does not override mandatory rights or excuse our own failure to provide a promised service.
Weather, official restrictions, transport disruption or other events outside reasonable control may affect a journey. We will communicate available alternatives and any recoverable amounts. Refunds, rescheduling and costs will be assessed under your agreed terms and applicable law; there is no automatic blanket exclusion of responsibility.
Destination and service photographs illustrate the experience and do not prove that a particular property, vehicle, aircraft, staff member or activity is included. An AI-generated service image is labelled as illustrative. Do not misuse forms, upload unlawful content, interfere with the website or copy our branding without permission. Third-party trademarks belong to their owners.
Nothing excludes liability that cannot lawfully be excluded, including applicable remedies for deficient services, misleading representations, fraud or negligence. Indian law applies. Please contact us first so we can try to resolve an issue. You retain the right to approach the competent consumer forum, authority or court; these terms do not impose an exclusive forum that removes those rights.
The terms displayed when a booking is agreed, together with the accepted booking documents, govern that booking. Later website updates do not retrospectively remove agreed rights. Last updated: 12 October 2026.